Delivery & Shipping Policy
At PH2Cart, we aim to deliver your orders in a timely and reliable manner. Please read our delivery and shipping policy carefully to understand how orders are processed and shipped.
1. Order Processing
All orders are processed after successful payment confirmation.
Orders are usually processed within 1–2 business days, excluding Sundays and public holidays.
Once your order is shipped, you will receive a confirmation with tracking details (if applicable).
2. Shipping Locations
We currently ship across India.
At this time, international shipping is not available unless explicitly mentioned.
3. Delivery Timelines
Estimated delivery timelines may vary based on location, courier partner, and external factors.
Typical delivery time ranges between 3–7 business days after dispatch.
Delivery timelines provided are estimates only and not guaranteed.
4. Shipping Charges
Shipping charges, if applicable, will be clearly mentioned at checkout before payment.
Any additional charges such as COD fees (if applicable) will also be displayed during checkout.
5. Delays & Exceptions
PH2Cart is not responsible for delays caused by:
• Courier or logistics partners
• Weather conditions or natural disasters
• Government regulations or restrictions
• Incorrect or incomplete delivery addresses
Such delays do not qualify for cancellation or refund unless stated otherwise.
6. Delivery Attempts
Courier partners may attempt delivery multiple times.
If delivery fails due to unavailability or incorrect address details, the order may be returned to us.
Re-shipping, if requested, may incur additional charges.
7. Damaged or Missing Packages
If you receive a damaged package or an incorrect item, please contact us within 48 hours of delivery with supporting images.
Claims raised after this period may not be accepted.
8. Risk of Loss
The risk of loss or damage passes to the customer once the order is successfully delivered to the provided address.
9. Changes to This Policy
PH2Cart reserves the right to update or modify this Delivery & Shipping Policy at any time without prior notice.
10. Contact Us
For any questions related to shipping or delivery, please contact us at:
Email: [email protected]
Website: https://www.ph2cart.com
